Job Title: Certified Medical Assistant (CMA)

Job Summary

The Certified Medical Assistant (CMA) provides clinical and administrative support to healthcare providers to ensure efficient patient flow and high-quality care. This role involves direct patient interaction, performing routine clinical procedures, maintaining accurate medical records, and supporting front-office operations in compliance with healthcare regulations and organizational standards.

Key Responsibilities

Clinical Duties

• Prepare patients for examinations by recording vital signs, medical histories, and chief complaints
• Perform routine clinical procedures including phlebotomy, EKGs, specimen collection, injections, and wound care
• Administer medications and vaccinations as directed by physicians
• Assist providers during exams, treatments, and minor procedures
• Educate patients on treatment plans, medications, and preventive care
• Maintain clean, stocked, and sanitized exam rooms and medical equipment

Administrative Duties

• Schedule appointments, manage patient check-in/check-out, and answer phones
• Maintain and update electronic medical records (EMR) accurately and timely
• Handle insurance verifications, prior authorizations, referrals, and billing documentation
• Process lab results and communicate abnormal findings to providers
• Coordinate with laboratories, pharmacies, and external medical facilities

Qualifications

• Certified Medical Assistant (CMA) certification required
• Completion of an accredited Medical Assistant training program
• Current CPR/BLS certification
• Knowledge of medical terminology, clinical procedures, and healthcare regulations (HIPAA)
• Proficiency with electronic medical records and basic computer applications

Skills & Competencies

• Strong communication and interpersonal skills
• Excellent attention to detail and organizational abilities
• Ability to multitask and work effectively in a fast-paced environment
• Professional demeanor with a patient-centered approach
• Dependable team player with the ability to work independently

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.